Embedding Intelligence Into Healthcare Decisions with Richard Zane of UCHealth
In this episode, David Wright is joined by Richard Zane, Chief Medical and Innovation Officer of UCHealth, to explore how healthcare systems can embrace innovation by focusing on people, processes and pragmatic problem-solving. Richard shares lessons from his journey — from emergency medicine to leading one of the most advanced innovation centers in healthcare — highlighting the importance of clarity, communication and execution in driving sustainable change.
Key Takeaways:
00:00 Introduction.
04:12 A career path shaped by diverse leadership experiences.
08:48 How to use frontline insights and phased deployments for innovation.
11:17 Change is emotional; pick early-adopter champions smartly.
16:22 Failure teaches more than success; embrace learning opportunities.
22:17 Strong teams matter more than impressive technology alone.
24:20 Solutions must scale beyond one health system’s environment.
30:34 Real-time benefits and authorization greatly reduce patient friction.
35:27 Financial and regulatory pressures are major obstacles for AI.
38:26 A generational perspective is needed for real healthcare transformation.
Resources Mentioned:
“The Sun Also Rises” by Ernest Hemingway
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