Data and Analytics as a Strategic Advantage with Greg Townsend of AltaMed Health Services

Greg Townsend, Senior Vice President, Chief Data Officer and Analytics Officer of AltaMed Health Services, sits down with David Wright to share how data and analytics can drive meaningful organizational change. From governance and scalability to risk modeling and AI adoption, Greg explains how his team aligns strategy and operations to deliver consistent value.

Key Takeaways:

00:00 Introduction.

03:42 Regular value demonstration aligns with strategic missions effectively.

08:48 Performance improvement work led to a data analytics career path.

15:12 Curiosity and communication drive professional success consistently.

20:45 Servant leadership approach develops highly dedicated employees.

25:37 Wisdom means understanding both knowledge and limitations clearly.

30:18 Vision provides care access to underserved patient populations.

33:24 Data governance enables scalability across complex organizations.

35:49 AI ambient listening improves provider documentation dramatically.

38:15 Healthcare financing uncertainty creates major strategic challenges.

Resources Mentioned:

AltaMed Health Services | Website

Thanks for listening to the “Disruptive Innovators” podcast. If you enjoyed this episode, hit the subscribe button and never miss another insightful conversation. And be sure to leave a review to help get the word out about the Champions of Digital Business.

#DisruptiveInnovation #Innovation #DisruptiveTech #DigitalBusiness