Leaders Create Organizational Wiring with Gene Kim
This week, David Wright is joined by Gene Kim, the author and researcher behind “The Phoenix Project” and “The DevOps Handbook,” to discuss wiring organizations for high performance.
Key Takeaways:
(02:55) Study how high performers achieve great outcomes.
(08:02) Design humane and helpful user experiences.
(15:46) Segment work to enable independence.
(21:20) Leaders should enable joint problem-solving.
(29:34) Amplify signals to catch issues early.
(37:05) Lead with courage, not fear.
(39:23) Seek out people who are smarter than you.
Resources Mentioned:
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